Leonardo Hotel East Midlands Airport

“Good airport hotel”

Great airport hotel! A short walk to the airport and you can park your car in a package deal. Extremely clean! Food was good but drinks not so great, they ran out of Guinness so sold cans (Saturday night) and also ran out of Pinot Grigio. Service good.

“Needs a bit of TLC , but would stay again .”

It is the second time we have stayed at this hotel as we had early flights the next day and the location is superb . Did not use any of the facilities except the bar for drinks & food , the food was ok yes prices can be a bit eye watering , but for me I am on holiday so I just look at it that I am… Mais

It is the second time we have stayed at this hotel as we had early flights the next day and the location is superb . Did not use any of the facilities except the bar for drinks & food , the food was ok yes prices can be a bit eye watering , but for me I am on holiday so I just look at it that I am paying for being close to the airport. The room was spacious & clean we were on the first floor and there was no lift that we were made aware of , we were doing the twighlight bag drop off so that saved trying to take the cases up the stairs & then back down again. Parking is very simple the do prefer long stay guests to park in C , D & E , we could not find spaces so went back to reception who told us to park in B. Big shoutout to George one of the bar staff , even though it was busy when he walked past he would have a laugh & joke with kids . Overall the hotel is for us ideally located , but in the corridors is showing its age or not a lot has been spent on maintenance as the door frames look if they have taken a beating and the floorboards creek a lot , leaving the room in the morning trying to be quiet as possible was really hard with the floors creaking. Would I stay again yes , but as above with maintenance that needs to be done and the menu could do with a bit of a revamp , but again for me easy hotel to get to and the price with parking is cheaper than Birmingham airport hotel & parking .

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“Bizarre”

Myself and my daughter stayed here while watching a weekend of British superbikes at Donington Park. The hotel was very busy with superbikes fans and also riders and teams. On the Friday night we checked in and the lovely gent on the reception desk told us he didn’t normally work at the hotel so di… Mais

Myself and my daughter stayed here while watching a weekend of British superbikes at Donington Park. The hotel was very busy with superbikes fans and also riders and teams. On the Friday night we checked in and the lovely gent on the reception desk told us he didn’t normally work at the hotel so didn’t really know a lot. We went to the bar about 9pm which was busy and there were a lot of people at the bar, service was very slow and we could see food being sent back. There were a couple of tray loads of dirty glasses that the staff didn’t seem to have time to wash. We soon learned that the staff were skeleton staff as it was the staff night out and they were just covering. We couldn’t believe that a staff night out had been agreed on one of their busy weekends. We ordered two wines which cost £19.00!! So then ordered a bottle as it worked out cheaper. At 10:45 the staff turned to us all and told us they were closing the bar, they cleaned up and disappeared. The next morning we had a nice breakfast although a little cold and I was surprised to see boiled salad potatoes as part of it. The jams etc were just the open jars with spoons sticking out. Not particularly hygienic. There was only one fried egg left and when we asked the waitress for more you would think we had just asked her to lay them herself. We headed out for a day of racing and when we returned to our room we found our do not disturb sign on the door and our room not cleaned, and also the wet towels still on the floor that I had left out so they could be swapped for clean ones. We decided to order room service as we were tired but after 3 times of trying and no answer on the phone we gave up and got ready to go to the restaurant. When we got downstairs we mentioned our room not being cleaned and were told that it had happened to a few guests. The receptionist told us we could take clean towels with us when we returned to our room. We ate in the restaurant which was two mediocre burgers, a glass of wine and a coke which came to £52. When we headed back to the room we were told by the receptionist that we couldn’t have any clean towels as she didn’t know where they were, so we had to hang the wet ones around the room to dry. The next morning at breakfast we witnessed a vegan lady asking what she could have and she didn’t seem to be getting a lot of answers except that they had run out of jam. It’s was a very strange stay. Hats off to George the waiter who made us chuckle and really nice toast at breakfast.

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