Hatori

“A beautiful traditional style hotel with good customer service.”

This hotel is beautiful, a traditional style Japanese hotel. The facilities are really nice with free soft drinks and coffee on the main floor. The location is close to nice restaurants and a convenience store. The onsen facilities are very clean. The staff are very nice people and are very friendl… Mais

This hotel is beautiful, a traditional style Japanese hotel. The facilities are really nice with free soft drinks and coffee on the main floor. The location is close to nice restaurants and a convenience store. The onsen facilities are very clean. The staff are very nice people and are very friendly. I’d recommend Hatori to friends who stay in Japan.

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“Excellent ryokan experience”

A well located ryokan (5 minutes walk from the town centre) that has multiple indoor and outdoor public hot springs as well as private hot springs you can book for an extra fee. While the building is modern, being a ryokan. the room I stayed in was furnished in a traditional Japanese style with ta… Mais

A well located ryokan (5 minutes walk from the town centre) that has multiple indoor and outdoor public hot springs as well as private hot springs you can book for an extra fee. While the building is modern, being a ryokan. the room I stayed in was furnished in a traditional Japanese style with tatami, fusama, shoji and even a tokonoma (though I suspect all rooms are like this). The facilities and extras Hatori offers (bar, bookable cafe, karaoke room, free taiko performance and free ice cream nightly) were really nice touches. What made my stay most enjoyable however were the delicious dinners (make sure to book your meals in you stay plan you wont regret it!) and staff. While only a little English was spoken all the staff did their utmost to make you feel welcome and provide for your needs. This kind of 'omotenashi' is increasingly rare and I wish I could have stayed there more than 3 nights. I will definitely be back.

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“A comfortable stay”

Good onsen, spacious room with massage chair, lots of delicate local food at dinner and breakfast! There is a fantastic drum performance after dinner and free home-made ice-cream at tea-time! That marks my stay! The hotel is well located where you can go around the Kaga onsen area by foot! Staf… Mais

Good onsen, spacious room with massage chair, lots of delicate local food at dinner and breakfast! There is a fantastic drum performance after dinner and free home-made ice-cream at tea-time! That marks my stay! The hotel is well located where you can go around the Kaga onsen area by foot! Staff are very nice and helpful!

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“An interesting onsen”

We booked this onsen on line ourselves. We have travelled to Japan before and have previously experienced other onsen and accompanying Kaiseki meals. We were a little surprised at the location of the onsen. It was in the suburbs. But maybe that was our fault. The area around did seem to be run dow… Mais

We booked this onsen on line ourselves. We have travelled to Japan before and have previously experienced other onsen and accompanying Kaiseki meals. We were a little surprised at the location of the onsen. It was in the suburbs. But maybe that was our fault. The area around did seem to be run down. There were a few sad looking shops around. Some were closed. Maybe because of Covid. Maybe it is not geared for foreign tourists. The building is not modern. It had a faded glory about it. It is large and rambling. Our room /suite had a private outdoor bath. We were actually on the fourth floor. The tap to the outdoor bath would not turn off and was continuously dripping. It was outside so didn't bother us but should have been obvious to staff. Likewise the cladding on one wall was coming off and the tiny garden was scruffy and full of dead leaves. This was disappointing and not up to the standard of other onsen we have stayed at previously. The room however were spotless. All the staff were very good, from check in, to the tea servers, the waiters and breakfast room attendants. The ladies got to choose the colour of the kimono they would wear for the evening, which was a nice touch. The Kaiseki meal was served in the restaurant which had bamboo blinds separating the various tables. We thoroughly enjoyed the evening and thought the waiter did an excellent job juggling the tables. The wine was reasonably priced. The breakfast was buffet style and had an enormous choice. Sadly we had to catch an early complimentary shuttle to the station so we just had a quick breakfast, and truthfully we were still full from the meal the night before. We did not partake in the free ice cream or public onsen so can't comment here. The small gift shop was adequate but lacking in nice little souvenirs of the area. So all in all we had a good experience.

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