Best Western Houston Bush Iah Intercontinental Airport Inn

“Decent layover hotel with free shuttle, breakfast, nearby late-night meal options”

Airport hotels are such a gamble, but this one is decent and I will stay there again on the inevitable layover. IAH is not all that user-friendly, and I was disappointed when my plane arrived at 10:30 p.m. and there were no open restaurants aside from the self-serve newsstand-style kiosks. The... Mais

Airport hotels are such a gamble, but this one is decent and I will stay there again on the inevitable layover. IAH is not all that user-friendly, and I was disappointed when my plane arrived at 10:30 p.m. and there were no open restaurants aside from the self-serve newsstand-style kiosks. The shuttle was outside gate 105, and the side of the van said "24-hour shuttle." The shuttle serves multiple clustered hotels including Best Western, America's Best Value, Super 8, and probably others. I was not allowed on the first departing shuttle as it was full, and the second one didn't show up for 20 minutes. The second one filled up too, even through I'd been waiting and called ahead. I argued with the driver, who then let me sit on the luggage. The hotel itself was pretty nice, all the typical hotel trappings and as a bonus, was right next to a Waffle House and a chicken carry-out (at the gas station). Both the food options were easy walks across the parking lot. The return shuttle in the morning was straightforward and uncrowded.

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“Nice property and parking for extended parking for trip”

While we had to request a different room due to an offensive odor in the first assigned room, we were pleased that we were moved to another room which did not have the offending order. Unfortunately, it seemed that a new television had been put in the room which we were moved to and had to go to ... Mais

While we had to request a different room due to an offensive odor in the first assigned room, we were pleased that we were moved to another room which did not have the offending order. Unfortunately, it seemed that a new television had been put in the room which we were moved to and had to go to check-in area to request a remote for the television. The person who assisted us was very helpful and even came to our room to program the remote for us. I would have preferred for their to be an icemaker on each floor. However, the elevators were quick and we had no issue accessing the icemaker on a lower floor. The bundled price to stay at this location and have parking was a good value. There is also a waffle house adjacent to property which is very convenient. We were a little disappointed in the time that the airport pickup shuttle came to pick us up at the airport. The first time we needed to be picked up, we waited for over 30 min and ended up taking a cab instead back to the hotel. Upon returning, we called and requested a pickup and the shuttle van again took over 30 min to pick up though we were told it would be approximately 15 min. Since we were returning from our trip, we didn't have a strong deadline to meet so we were able to wait longer than we preferred to. However, the driver was quite nice and assisted us with our bags. We were glad to find that our vehicle was in good shape and nothing had happened to it while we were away on our trip. We had never parked at a hotel for extended parking so we were reluctant to try it. We were pleased we had no issues when we returned to pick up our vehicle.

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