Hilton Heidelberg

“Nice and Confortable”

I stayed one night in the hotel. In general I recommend this hotel Pros - The chekin was fast - The room is spacious - They told me they are giving me a quit room (112), so I suppose they are room that are not quit - The room is well equipped, Iron, Iron table, hair dryer... - Confortable bed an... Mais

I stayed one night in the hotel. In general I recommend this hotel Pros - The chekin was fast - The room is spacious - They told me they are giving me a quit room (112), so I suppose they are room that are not quit - The room is well equipped, Iron, Iron table, hair dryer... - Confortable bed and pillows - They provide two bottles of water as complimentary - Close to the main shopping street (old Town) - Nice lobby - 24 hours fitness - Hot water and pressure was very good To Improve: - The iron it is a basic one. If you are traveling fro buisness is better to have a steam iron. General opinion: - I prefer wood floor instead of carpet. Makes it old style. - The bathroom is old style (Bath tube)

Menos

“Good Hotel, Great Staff”

We spend two days in late December 2019 in this hotel and it was a good experience. The hotel is very well located near the city center and has very easy access to both old town and train station. It is clean and comfortable. Rooms are good. However we had some complaints! First I did not like th... Mais

We spend two days in late December 2019 in this hotel and it was a good experience. The hotel is very well located near the city center and has very easy access to both old town and train station. It is clean and comfortable. Rooms are good. However we had some complaints! First I did not like the mattresses as they were too soft and we sank into them! however the beds were spacious (140 cm) .. Second: We went down to have a small dinner in the hotel as it was cold and we did not want to go out, but both the bar and restaurant were packed and blocked by two groups of guests. I would suggest a better management to be made for the dining of the rest of the guests in cases like this... (There is always the option of Room Service of course, but we did want to eat out of our room) The rooms on the corners are far fetched and also with less light and almost no view from the windows... everything else is great. The staff are very attentive, kind and helpful. specially Mr. Frank at the front office who appeared as a wonderful asset. I would like to thank him for his excellent service.

Menos

“Quite sincerely...”

Quite sincerely a quiet and boring hotel more for families and business people. Rooms are large but lobby ugly and old fashion. Except the underground garage not much to write except the stingy breakfast.

“Busy and old fashioned ”

I booked this hotel for a week on a business trip. It’s a classic, but old fashioned and a bit dated hotel close to the city center, but also to the highway. The hotel is used my many as a stopover, so it’s noisy with people coming and going every day. Maybe that’s why they have plastified pillow... Mais

I booked this hotel for a week on a business trip. It’s a classic, but old fashioned and a bit dated hotel close to the city center, but also to the highway. The hotel is used my many as a stopover, so it’s noisy with people coming and going every day. Maybe that’s why they have plastified pillows (they feel awkward), something I have never seen before. I did not like the bed generally, it was uncomfortable.

Menos