Vonresort Golden Beach - All Inclusive

“12 days in a turkish paradise”

We had a wonderful 12 days at the Vonresort Golden Beach. We felt very welcomed and the staff are very nice and friendly. We sent an e-mail to our travel agency requesting a room near the aqua park and the restaurant area. We also requested a room in the ground floor with inside garden patio. The... Mais

We had a wonderful 12 days at the Vonresort Golden Beach. We felt very welcomed and the staff are very nice and friendly. We sent an e-mail to our travel agency requesting a room near the aqua park and the restaurant area. We also requested a room in the ground floor with inside garden patio. They gave us a room not so near the aqua park, which was good because it was loud with music, during the day. They assigned us a family room in a very good location, near everything: the restaurant, the aqua park, the pools, in the ground floor, with a inside garden patio. We were very happy with our room location. The air conditionning works fantastically in the 2 rooms, very cool and quiet. We could not hear a thing. It was great coming from the heat outside and be able to rest in a nice cool room. We missed however, another television set in the other room. My husband likes to watch football in the evenings and he had to sit in a small hard chair for hours. A small armchair in the rooms would be nice and more comfortable. Our family room was cleaned daily, the beds were made and towels were changed also daily. The drinks boy was very nice and gave us more juice drinks and beer at our request.  We had a wonderful, kind and friendly waiteress called Asli, in the evenings. She always remembered us and knew our drinks, always coming to ask if we needed anything. She treated us like family and we grew very found of her. The staff are very kind, attentive and friendly. At breakfast, the lady who does the fresh omelettes in front of you was so nice. She recognised me one day in the street and she was so friendly. We felt so welcomed and it makes one holiday very pleasant and one wants to return. We loved the place. There is so much options for food at different times. The fresh made Pizzas was a highlight, so delicious. There were lovely ice cream cones. What a shame that we only discovered the Beach Restaurant Radikha (open 12:30 to 17:00 pm) in the last 4 days. We did not need to rush from the beach to the main restaurant for lunch.  The sand at the beach is soft and fine and there are always plent of sunbeds available an the beach. They have 3 different big pools spread in different locations plus the beach, which can be reach by a shuttle that runs all the time, until 17:45 PM. That makes one not to feel to crowed, because people are spread in differents areas. We did not reserve sunbeads und could always find something. I did not enjoy much the activity pool. It was too hot, there not enough parasols for the sun longers, and the pool was too deep, at 1.50M. We used more the aqua park, the quiet pool and went to the beach. The aqua park had a very nice covered shadded aerea.  The 3 negative points were:  1) The pools were at 1.50M deep. I am a 1.50M lady who can not swimm. Only in the  aqua park they have a small section with 1.20M, which was always very busy. The quiet pool is very nice and big. That would be nice if they had a shallow aerea in the quiet pool as well. The quiet pool is big enough to accomodate a shallow area.  2) The Internet service is advertised as free. However, the signal is very bad in the rooms. In the evenings, my 2 teenagers could not used their devices. The Internet keep coming off all the time. They have very bad Internet signal in the rooms. In the evenings, the reception was full of people sitting there trying to used the Internet there. In this time and age, they need to improve the Internet signal. 3) The main restaurant in the evenings is so so hot!! In the morning for breakfast and at the lunch time is ok. But in the evenings it is like a hot sauna! Inside the air conditionning did not work very well, it was very loud and busy. Outside it was quieter, with lovely view from the pool, but we were sweating like we were inside a sauna. They need to improve the air circulation, with the instalation of ventilators, and check what type of roof material is up there. As soon we left the restaurant, the night air was much cooler, so they should work on what the problem is. Also, at 20:30 pm they already start to clean some food stations. We always went to eat around 20:00 PM hopping to get a more quieter time. But we had to rush to eat and get our dessert soon, before they cleaned it away. Only 2 hours (from 19:00 to 21:00 hs) is not enough time for everyone to eat in peace, without rush. So, at least, do not clean the food stations so soon. The evening shows was great. We only watch the shows. We did not stay afterwards for other night activities. So, we can not comment. The parties on fridays were also very nice, although, we did not stay very long. We are more day people, with a early start.  The Pier over the sea was a fantastic addiction. There were loungers, a bar serving drinks, some spots from were people could jump into the sea. And on fridays evenings there was a party there.  The shuttles taking you to and from the beach was also very handy and helpful, in that 40 C° degrees heat!  The 2 drivers are very nice and friendly, as are all the staff. it is nice to old and young workers together and that there a place for all ages to work. The gardens are beautiful, peaceful and very well maintained. The settings makes for a very restful place. Usually, we do not like to stay in big buildings hotels, with many high floors and elevators. This resorts suits us very well for its very nature orientated vibe. It is spread like in a park. Think like a small Center Park, but with much better facilities and lots of free food and drinks 24 hs. And very nice and friendly staff!  Overall, we had a fantastic holiday! We would like very much to return.

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“Nice Hotel, mas várias coisas devem ser verificados de gestão”

Nós realmente como este hotel muito! Todo O areal do hotel é muito bonito, muito nice é reforçado, regularmente transferência para a praia (5min), grandes piscinas, tudo é limpo e em geral funcionários simpáticos e prestativos. Os nossos agradecimentos especiais, queremos dar para a equipe de ar... Mais

Nós realmente como este hotel muito! Todo O areal do hotel é muito bonito, muito nice é reforçado, regularmente transferência para a praia (5min), grandes piscinas, tudo é limpo e em geral funcionários simpáticos e prestativos. Os nossos agradecimentos especiais, queremos dar para a equipe de arrumação! A mulher foi sempre simpática e sorridente, todos os dias quando voltamos para o nosso quarto (nº 351, 07.-14.09 .) ela fez grandes figuras com as toalhas e, claro, o quarto estava sempre perfeitamente limpo. Nós Temos apenas um ponto crítico, que é a equipe do bar da piscina. Todos os rapazes não parecem ser aborrecido e não têm interesse no hóspede. Eles dão-lhe a sensação que você é "apenas" um "Tudo Incluído" -Clientes, assim, não precisa dar um bom serviço. Houve uma excepção. Seu nome é Mehmet Aktas e ele é um waitor nos no hotel. Ele é sempre simpático, prestativo, sorrir e pensar a clientes à primeira vista! O hotel também deve verificar as fechaduras das portas dos quartos. Várias vezes, tivemos que ir para a recepção porque não fomos capazes de acesso aos quartos com o nosso cartão-chave. O sempre recoded o cartão e quando voltamos para o quarto não foi trabalhar de novo. Pelo menos um dos funcionários devem acompanhar os hóspedes e ajudá-los para que você não tem que ir para a recepção 3 vezes em 2am. No entanto, tivemos uma grande estadia neste hotel!

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“Ferias”

Hotel bonito , MAs staff muito antipatico , principalmente a recepção , sem formação , comida muito repetitiva , sem variedade , não parece um resort de 5 estrelas , ma limpeza nos quartos , nas piscinas , simpatia apenas nos salva-vidas das piscinas

“A minha estadia”

O hotel é bonito, muito grande, com vários jardins e piscinas, mas falta muita coisa para ser um hotel de 5 estrelas. Não há variedade nenhuma de comida e acaba por enjoar porque é sempre a mesma coisa, as pessoas mal falam inglês o que torna difícil a comunicação. Maior parte dos trabalhadores ... Mais

O hotel é bonito, muito grande, com vários jardins e piscinas, mas falta muita coisa para ser um hotel de 5 estrelas. Não há variedade nenhuma de comida e acaba por enjoar porque é sempre a mesma coisa, as pessoas mal falam inglês o que torna difícil a comunicação. Maior parte dos trabalhadores são muito rudes e falam muito mal com os clientes, destacando-se s pelo bem o manager do hotel, o sr Erhan Irmak, a menina que é a responsável pelos restaurantes temáticos, o Omer cengiz, os salva vidas e mais algumas pessoas.

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