Hotel Byron

“Around the corner from a great swimming bay!”

Loved Hotel Byron! Lerici is a beautiful town on the Ligurian Sea with magnificent beaches and swimming. Hotel Byron is newly renovated, very clean, great beds and helpful staff. Morning breakfast was delicious . I would come back in a heartbeat!

“Lerici hotel ”

Classy hotel - this is our second visit here and cannot fault the hotel. Great location right on the beach/Lido, and a superb restaurant for dinner. Staff friendly snd helpful. Short stroll to the thriving marina

“Lovely hotel, great location, comfortable rooms, 1 staff member needs sacking!”

Excellent hotel, lovely room great location. Reception staff very nice except one particular staff member who consistently had a very bad attitude. She actually needs firing. Her attitude was so bad people on the beach where talking about it. Where to start - the hotel is lovely the rooms are comf… Mais

Excellent hotel, lovely room great location. Reception staff very nice except one particular staff member who consistently had a very bad attitude. She actually needs firing. Her attitude was so bad people on the beach where talking about it. Where to start - the hotel is lovely the rooms are comfortable and have good amenities. We actually stayed in the hotel twice in our time in Italy. The reception staff generally where fantastic, except this one particular staff member. It started on the first time we checked out. The hotel only give you one key for the room, we asked for a second key as there was two of us and one baby so sometimes entered the room at different times. On first time staying we book two separate bookings, meaning we had to stay in a standard room the entire time we was at the hotel. (No problem for us as moving rooms is a pain) the mentioned staff member was then telling my wife that I had previously agreed this and spoken to her, when I hadn’t. She then proceed to speak very aggressively towards my wife for no apparent reason to try and get her point across. On checking out of the same trip, she was trying to have an argument with me about the room change despite me only wanting to pay for the room and our future booking. Eventually after many back and forths I was able to just pay. When leaving we had obviously taken a second key, She then continued to mention this, when I said the key was in the room she shrugged her shoulders and turned her back. This is not the service I would expect from a 4star hotel this is also not the experience I would expect when leaving any hotel. On our second trip again staff very friendly until the day we were checking out and the same staff member again. First of all she was knocking on the room door at 8am to tell us the car needs to be moved. Not sure why other than the management forbids it, which actually turned out to be complete rubbish. On checking out we accidentally left the key in the room, so went to reception to get another to get out bags. She refused to give us a key to get our bags again this went back and forth with her until finally she have a key which is ridiculous considering our possessions where in the room. Again on the second trip the check out was ridiculous and completely unnecessary. This staff member needs sacking immediately before she hurts the hotel and the business that clearly a company has spent a lot on.

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