Alai Crete

“Highly rated hotel and staff”

Just spent 10 days at the Alai Hotel, with a warm welcome from the very start, we cannot praise the staff enough who were always friendly and happy to help in any way. The hotel is exceptional with fantastic facilities, including a wonderful sea view from our room. Everything was so relaxing just w… Mais

Just spent 10 days at the Alai Hotel, with a warm welcome from the very start, we cannot praise the staff enough who were always friendly and happy to help in any way. The hotel is exceptional with fantastic facilities, including a wonderful sea view from our room. Everything was so relaxing just what we needed and unusually for us we are so looking forward to returning next year. It truly was a memorable holiday Thank you all at Alai

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“Brilliant stay”

Stayed at this hotel for 10 days in September with my partner We were shown to our rooms and helped with the cases upon arrival, the staff were extremely friendly and hard working Breakfasts were very tasty with a decent amount of options, there was also an a la carte option cooked to order which… Mais

Stayed at this hotel for 10 days in September with my partner We were shown to our rooms and helped with the cases upon arrival, the staff were extremely friendly and hard working Breakfasts were very tasty with a decent amount of options, there was also an a la carte option cooked to order which was delicious The 2 pool areas was lovely and very clean and the pool bar staff were equally as friendly, the location of the hotel was perfect as it was right on the beach front with access too loungers there too The rooms were very spacious and kept very tidy with towels being replaced everyday. We even rented a quad and were allowed to keep it at the side of the hotel for safety We very rarely look to go back to hotels after a stay but this one was an exception. Fantastic stay and would love to return again. Couldnt recommend this place enough

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“Best hotel I've stayed in!”

Just back from the most amazing week at Alai...wow, what a hotel! 1. The most amazing staff, who went above and beyond to make sure everything was perfect. Special shout out to Sofia on reception, and Maya and Florian at breakfast! 2. The hotel itself is incredible - brand new (only opened end of J… Mais

Just back from the most amazing week at Alai...wow, what a hotel! 1. The most amazing staff, who went above and beyond to make sure everything was perfect. Special shout out to Sofia on reception, and Maya and Florian at breakfast! 2. The hotel itself is incredible - brand new (only opened end of June), very modern, great shower, lovely pool and the comfiest beds and sun loungers. The overall feel was calm, quiet and relaxing. 3. The location is perfect: you walk directly from the pool onto the beach, there are plenty of restaurants, bars and shops in walking distance, but you are set back from the main road making it lovely and quiet. 4. Everything was spotlessly clean, and housekeeping brought handwritten notes and sweets on three occasions throughout the week! 5. Only thing that could be improved (management asked us for feedback on check-out) is putting a shelf, hook and mirror in the bathroom (the sink and mirror are in the bedroom) - but a very minor point, overall an amazing week.

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“Great Hotel”

Arrived late at night to a warm welcome. Hotel was excellent, food was lovely, service was great, staff were friendly and helpful and the location was ideal. Upgrading to a sea view room was a good move. We highly recommend this hotel and wouldn’t hesitate to visit again.